Welcome to Saatvik Organic Farms Pvt. Ltd. By accessing or using our website, placing an order, or purchasing our products, you agree to comply with these Terms & Conditions. Please read them carefully before using our website.
1. Acceptance of Terms
By using this website, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
2. Products & Services
Saatvik Organic Farms Pvt. Ltd. supplies fresh agricultural products, including but not limited to:
- Tender Coconuts
- Fresh Fruits
- Fresh Vegetables
- Organic Products
- Bulk Supply for Hotels, Restaurants, Hospitals, Retailers & Distributors
All products are subject to availability.
3. Pricing
- All prices displayed on the website are in Indian Rupees (INR).
- Prices may change without prior notice.
- Taxes, delivery charges, or additional fees (if applicable) will be displayed during checkout.
4. Orders
- Orders are confirmed only after successful payment or confirmation from our sales team.
- We reserve the right to accept, reject, or cancel any order at our sole discretion.
- Orders may be cancelled if products become unavailable or due to unforeseen circumstances.
5. Minimum Order Quantity
Certain products, including Tender Coconuts, may have a minimum order quantity for delivery. The applicable minimum quantity will be displayed on the product page or communicated by our sales team.
6. Delivery
- Delivery timelines are estimates and may vary depending on location, weather conditions, traffic, or other operational factors.
- Customers must provide accurate delivery details.
- Risk of loss or damage passes to the customer upon successful delivery.
7. Returns & Refunds
Due to the perishable nature of fresh agricultural products:
- Returns are generally not accepted after delivery.
- Refunds or replacements will only be provided for damaged, defective, or incorrect products reported within the specified time mentioned in our Refund Policy.
Please refer to our Refund & Cancellation Policy for complete details.
8. Customer Responsibilities
Customers agree to:
- Provide accurate information while placing orders.
- Make payment using authorized payment methods.
- Inspect products upon delivery.
- Use the website only for lawful purposes.
9. Intellectual Property
All website content including:
- Logos
- Images
- Graphics
- Product photographs
- Text
- Videos
- Website design
is the property of Saatvik Organic Farms Pvt. Ltd. and may not be copied, reproduced, distributed, or used without prior written permission.
10. Limitation of Liability
Saatvik Organic Farms Pvt. Ltd. shall not be liable for:
- Indirect or consequential damages
- Delivery delays beyond our control
- Loss arising from incorrect customer information
- Temporary website interruptions or technical issues
Our maximum liability shall not exceed the value of the customer’s order.
11. Third-Party Services
Our website may include links to third-party websites or payment gateways.
We are not responsible for the content, policies, or practices of third-party websites.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Website Availability
We strive to keep our website available at all times; however, we do not guarantee uninterrupted or error-free operation.
Maintenance, upgrades, or technical issues may occasionally affect website availability.
14. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time without prior notice.
Updated terms will be published on this page with the revised effective date.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Patna, Bihar.